Privacy Policy

The contact form collects your name, your email address, your message and — only if you choose to add it — your mobile number. Nothing else is collected from the form, and there are no hidden fields that gather extra information about you.

Your details are used for one purpose: to reply to your enquiry and, if you'd like to go further, to talk through suitable coaching. The lawful basis is legitimate interests — you have asked to be contacted, and replying to you is the only reason the information is held. If your mobile number is provided, it may be used to reply by text or WhatsApp.

Your details are never sold, never shared for marketing, and you will not be added to a mailing list.

Enquiry emails are kept for as long as needed to answer you and to keep a record of coaching conversations, and are reviewed and deleted once they are no longer relevant — normally within 24 months. You can ask for your details to be deleted sooner at any time.

The website itself is hosted on Lovable's platform, which is delivered through Cloudflare. Enquiries are sent on by email through Lovable's managed email service and received in a personal Gmail inbox operated by Google. Each of these providers processes the information only in order to deliver the website or the email, and each has its own privacy terms.

Free consultations are booked through Calendly, and coaching packages are purchased and delivered through MyPTHub. Both open in a new tab. When you use them you are on their platforms, and anything you enter there — such as your name, email or payment details — is handled under their own privacy terms, not this one.

No advertising or marketing cookies are used on this site, and no non-essential tracking is switched on. If that ever changes, you would be asked for your consent first.

Cloudflare, which sits in front of the site, may set a strictly necessary security cookie to tell genuine visitors apart from automated abuse. That cookie is required to keep the site available and secure, so it is not optional and it is not used to profile you or to measure your behaviour.

The hosting platform also loads a small first-party script from this domain (served at /~flock.js) which records basic, aggregated information about site availability and errors. It is not used to build a profile of you, and it is not shared with advertisers.

Under UK data protection law you can ask for a copy of the information held about you, ask for it to be corrected, ask for it to be deleted, ask for its use to be restricted, or object to it being used. There is no charge, and requests are answered within one month.

To make any of these requests — including deletion — use the contact form and say what you'd like done. If you are unhappy with the response, you can complain to the Information Commissioner's Office at ico.org.uk.

The best way to reach me about anything on this page is the contact form. A dedicated privacy email address and postal address can be added here on request.